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Southern California Edison Company

SCE’s ELRP A.6. Residential Terms and Conditions

Participation Terms and Conditions

Thank you for your participation in the Southern California Edison Company (“SCE”) Power Saver Rewards (“PSR”) Program, implemented by Olivine, Inc. (“Olivine”) via ClimateResponseTM on behalf of SCE. Participation is subject to these Participation Terms and Conditions (“Terms”). Customers participating in the PSR Program are referred to herein as “Participants.”

The PSR Program was approved by the California Public Utilities Commission (“CPUC”) in Decision 21-12-015, issued on December 6, 2021. The PSR Program is SCE’s program for the residential sub-group (Sub-Group A.6.) of the Emergency Load Reduction Program (ELRP) Pilot. The CPUC’s Energy Division approved SCE’s PSR Program parameters (as described in SCE Advice Letter 4709-E-A) on April 18, 2022.

  1. The PSR Program. The PSR Program includes Participants who have been automatically enrolled or who elect to enroll in the Pilot as defined below. SCE will use each PSR Program Participant’s interval meter data to measure Incremental Load Reduction during PSR Program Events. Participants will perform during designated events by lowering their energy usage. The goal of the PSR Program is to provide relief to the electricity grid in times of high demand.
  2. Participant Eligibility. Minimum eligibility requirements (subject to SCE’s discretion as to allowed Participants) include:
    1. Participants must receive their electric service on a residential rate.
    2. Participants must have an active service agreement with SCE.
    3. Participants must have an SCE interval or SmartConnect™ meter.
    4. Participants must not be simultaneously enrolled in in another ELRP sub-group or in any market-integrated demand response (“DR”) program offered by SCE, a third-party DR provider (“DRP”), or a Community Choice Aggregator (“CCA”).
    5. Participants may not be customers of a CCA that has opted out of being included in the ELRP.
  3. PSR Program Enrollment. The PSR Program (as part of the ELRP) is currently authorized to operate from May through October in the years 2021-2025. Enrollment will remain available subject to these Terms. SCE may terminate a Participant’s enrollment at any time and enrollment may also be affected by eligibility changes.
  4. PSR Program Events. As needed, PSR Program Events (“Events”) will be triggered one day ahead based on Emergency Energy Alerts and/or Flex Alerts issued by the California Independent System Operator (CAISO). Events may occur any day of the week, including weekends and holidays, from May 1 through October 31 and will be between the hours of 4:00 PM and 9:00 PM for each Event.
  5. PSR Program Incentives. Participants who participate in Events will receive a yearly incentive based on their demonstrated performance. The incentive value has been set by the CPUC at $2 per kilowatt hour, measured based on Participants’ Incremental Load Reduction during Events. SCE will calculate Incremental Load Reduction based upon the Participants’ Adjusted Energy Baseline, as described in subsections 5i-iv in these Terms. PSR Program Incentives will be calculated at the end of each calendar year and will likely be paid as a bill credit in the following calendar year.
    1. Incremental Load Reduction. Incremental Load Reduction is calculated as the difference between Participant’s average hourly usage across the hours for each PSR Program Event and the Participant’s average hourly Adjusted Energy Baseline.
    2. Adjusted Energy Baseline. Participant’s Adjusted Energy Baseline will be calculated using the 5-in-10 baseline approach with a 40% Same Day Adjustment for weekday events and a 3-in-5 baseline approach with a 40% Same Day Adjustment for events that occur on a weekend or holiday.
      1. 5-in-10 Similar Day Baseline are the five (5) days with the Highest Total Usage from the most recent ten (10) non-holiday weekdays in which Participant was not subject to an Event or a grid outage.
      2. 3-in-5 Similar Day Baseline are the three (3) days with the Highest Total Usage days from the most recent five (5) weekend and holiday days in which Participant was not subject to an Event or a grid outage.
      3. Highest Total Usage is measured in kilowatt hours (kWh) and is the sum of kilowatts (kW) for each hour during the period of 4:00 PM through 9:00 PM.
      4. The Participant’s Energy Baseline (EB) will be calculated for each Event Hour.
        1. The Energy Baseline for weekday Events is the hourly average of Participant’s energy usage on baseline days identified in subsection 5.ii.a.
        2. The Energy Baseline for weekend or holiday Events is an hourly weighted average of the load on baseline days, identified in subsection 5.ii.b., described as follows:

          Weekend/Holiday Event Energy Baseline = (Load during Event hour on most recent baseline day x 0.5) + (Load during Event hour on second most recent baseline day x 0.3) + (Load during Event hour on third most recent baseline day x 0.2)
      5. Same Day Adjustment (SDA) is a ratio of (1) the average load of the first two hours of the four hours prior to the Event (Start Time – 4 hours to Start Time – 2 hours) and the average load of the two hours succeeding the two hours after the event (End Time + 2 to End Time + 4) to (2) the average load of the same hours from the baseline days identified in subsection 5.ii.a. (for weekday Events) or 5.ii.b. (for weekend/holiday Events). The SDA shall not be less than 0.6 or greater than 1.4. Given Events end at 9 PM, the post-event adjustment only includes 11 PM to 12 AM (End Time + 2 hours to End Time + 3 hours).
      6. The Adjusted Energy Baseline (AEB) is calculated as a factor of the Participant’s Energy Baseline multiplied by the Same Day Adjustment (e.g. AEB = EB x SDA).
  6. Communications. Participants may receive Event notifications and other communications regarding the PSR Program by authorizing SCE or its Implementer, Olivine, to send such communications to an email address and/or a cell phone number, or by downloading a mobile application for the PSR Program through the App Store or Google Play. Participants have the option to provide an email address or cell phone number for communications regarding the PSR Program. Participants may unsubscribe from communications by following instructions in event notifications or as directed on SCE’s website. A change in communication preferences may take up to 10 days for SCE to implement.
  7. Consent by Participant to Share Information. Under these Terms, Participant authorizes SCE and/or Olivine to:
    1. collect and exchange data related to your identity, your participation status, your energy usage and/or energy production, your SCE account, and your electric bill, solely for the purposes of determining your eligibility for the PSR Program;
    2. send you emails, text messages, pre–recorded messages and other notifications related to the PSR Program and other relevant programs, including about your enrollment status;
    3. send you emails, text messages, pre–recorded messages and other notifications related to surveys about the PSR Program and to share your responses to such surveys;
    4. summarize the results of the PSR Program in publicly–available studies, provided that any program data included in such studies will be anonymous such that you are not individually identifiable; and
    5. Utility has the discretion to change vendors at any time without advance notice or consent from Participants, upon which Participants would be automatically transferred to new elected vendor and subject to the then–current Terms for the PSR Program.
  8. Residential Customers Only. The PSR Program is offered ONLY to residential customers located in SCE’s service territory. Commercial customers interested in participating in the Energy Load Reduction Program (ELRP) should explore other sub-groups for options by going to the ELRP Olivine website (
  9. Costs. SCE and Olivine are not responsible for providing any costs associated with equipment or Communications that might aid participation in the PSR Program, including but not limited to devices, internet service, or text messages.
  10. No Warranty; Disclaimer. SCE and Olivine expressly disclaim all warranties of any kind relating to the PSR Program, whether express, implied or statutory (including, without limitation, any implied warranties for conditions or merchantability, fitness for a particular purpose, title, non-infringement or misappropriation of intellectual property rights).
  11. Limitation of Liability. To the fullest extent permitted by applicable law, under no circumstances shall SCE or Olivine be liable for any indirect, incidental, special, or consequential damages, arising in connection with the PSR Program. If any of the Participants are dissatisfied with the Pilot, object to any of these Terms, or believe Olivine or SCE has breached these Terms in any way, that Participant’s sole and exclusive remedy is to discontinue participation in the PSR Program.
  12. PSR Program Participation Termination.
    1. Termination By SCE. SCE has the sole discretion to terminate the PSR Program, or any customer’s participation in the PSR Program, at any time without cause by providing written notice.
    2. A customer participating in the PSR Program is not permitted, at any time, to enroll in any market-integrated DR program offered by SCE, a DRP, or a CCA. Should SCE become aware that any participating customer’s service account has been enrolled in a market-integrated DR program, SCE will unenroll the service account from the PSR Program.
    3. Termination by Participant. Participant may terminate their enrollment in the PSR Program at any time for any reason by going to the PSR Olivine website (
  13. General.
    1. Entire Agreement. These Terms are the entire agreement between SCE, Olivine and Participants concerning eligibility and participation requirements with respect to the PSR Program.
    2. No Assignment. These Terms may not be assigned by Participant without SCE’s prior written consent.
    3. Severability and Waiver. If any provision herein is invalid or unenforceable, the remaining provisions will remain in full force and effect.
    4. CPUC Jurisdiction. These Terms shall be subject to all legal and regulatory requirements applicable to the PSR Program (including, without limitation, any decisions, orders or rules of the CPUC).
    5. i. Amendments. These Terms may be changed by SCE from time to time and any changes will be published in revisions to this document and/or posted to SCE’s or Olivine’s website.
  14. Privacy Notice. By participating in the Program, Participant agrees that SCE and its vendors can collect Participant’s personal information or data and that if they cannot collect the required information or data, Participant may not be eligible to participate in the PSR Program. SCE and its vendors will protect Participant’s personal information and usage data consistent with these Terms and each company’s then-current privacy policy.